Welcome to Sonas Studio

We've gathered some of the most common questions to help you get the information you need quickly and easily. Whether you're a seasoned yogi or new to Pilates, our FAQ section covers everything from class bookings to studio etiquette, ensuring you have a seamless and enjoyable experience at Sonas. Dive in to find answers and feel free to reach out if you need any more assistance!

Studio Policies

FAQs

  • To allow everyone to enjoy a peaceful and focused experience, we kindly ask that you arrive and be settled on your mat at least 5 minutes before class begins. As many of our sessions begin with breathwork or meditation, late entry is not permitted, as it is disruptive for the class.

    Once class starts, the studio door will be locked. If you arrive late, you will not be allowed to enter and will be marked as a no-show. Please do not knock on the door.

  • We require a minimum of 12 hours’ notice for cancellations. Credit will be returned to your account however failure to provide adequate notice on three occasions will incur a £5 charge.

    ClassPass or other external third-party bookings are liable to their cancellation policy. We cannot override this and will not mark anyone as ‘present’ when they do not show.

  • Please check-in with someone from our team before you head into the studio so they can mark you present.

    If you are visiting via ClassPass you must sign our waiver before attending class. Please note, it is your responsibility to ensure you are checked-in properly.

  • Phone use is not permitted during class for safety reasons and out of respect for your teacher and those around you.

    Please store phones in the studio baskets when you arrive and focus on being present in the space.

  • If you’d like to film your practice, you are welcome to book a private class or hire our space for a shoot. Filming yourself in a public class is not allowed.

    We love seeing your photos before and after practice, or of our space in general, but please be mindful of our members and do not take photos of anyone without their consent.

  • Bikes are not allowed in the studio but can be left in the private courtyard as long as it is not obstructing the entrance to the studio. If you forget your lock it’s not our responsibility.

    If you arrive on a public e-bike, please ensure it is left in a respectable parking place on the street. Please do not block our neighbour’s entrances or their cars.

  • If you're pregnant, please let the teacher know ahead of class. We don't recommend starting a new movement practice in your first trimester. We also don't recommend practicing any new movements you haven't been doing before your pregnancy.

    If you already have a strong daily practice, then feel free to continue with your regular classes*. Inform the teacher and listen to your body to know when to take a break from these classes.

    *We do not recommend our Sculpt classes

  • Yes, we recommend booking your classes in advance through our website or app to secure your spot. Walk-ins are welcome, but space is subject to availability.

  • Yes, we offer drop-in rates, class bundles, and monthly memberships. You can find all our pricing options here.

  • We provide mats and blocks, but you are welcome to bring your own or a towel.

  • Wear comfortable clothing that allows you to move freely.

  • Please arrive 10-15 minutes early, especially if it’s your first class, to check in and get settled.

  • Absolutely! We offer a variety of classes catering to different levels. Our beginner classes are designed to introduce you to the fundamentals of yoga and Pilates in a supportive environment.

  • Yes! We offer one-on-one and small-group private sessions for a more personalized experience.

  • Yes, but please inform the instructor before class so they can offer modifications. We also offer prenatal-friendly classes.